Data Protection and Your Privacy

1.1 Personal Information

We collect information that you provide directly to us, including:

• • Full name and contact information (email, phone number)
• • Company information (company name, job title, address)
• • Account information (username, hashed passwords)
• • Communication preferences and account settings

1.2 Usage Information

We automatically collect information about how you use our services:

• • Activity logs and interactions with AI agents
• • Performance data and usage metrics
• • Device and browser information
• • IP address and general geographic location

1.3 Business Data

Data that you input into our AI system for processing:

• • Documents and files uploaded
• • Queries and commands to AI agents
• • Analysis results and generated outputs
• • Workflow configurations and automations

2.1 Service Provision

• • Operating and maintaining the AI platform
• • Processing your requests and queries
• • Providing customer support
• • Sending important service notifications

2.2 Service Improvement

• • Analyzing usage patterns for optimization
• • Developing new features and capabilities
• • Conducting AI research and development
• • Improving security and system performance

2.3 Communication

• • Sending product updates and announcements
• • Providing tips and best practices
• • Sending newsletters (with consent)
• • Responding to inquiries and support requests

3.1 No Data Sales Policy

We do not sell, rent, or trade your personal information to third parties for commercial purposes.

3.2 Limited Sharing

We only share information in the following situations:

• • With your explicit consent
• • To service providers who assist our operations
• • To comply with legal obligations
• • To protect user rights and security

3.3 Service Providers

We work with trusted service providers who help us with:

• • Cloud hosting and infrastructure
• • Analytics and monitoring
• • Payment processing
• • Customer support

4.1 Encryption

• • End-to-end encryption for sensitive data
• • TLS/SSL for all data transmissions
• • Encryption at rest for database storage
• • Secure key management

4.2 Access Control

• • Multi-factor authentication (MFA)
• • Role-based access control (RBAC)
• • Audit trails for all data access
• • Regular access reviews and revocation

4.3 Monitoring

• • 24/7 security monitoring
• • Anomaly and intrusion detection
• • Incident response plan
• • Regular security assessments

5.1 Access and Portability Rights

• • Access personal data we store about you
• • Obtain a copy of your data in a readable format
• • Transfer your data to another service provider
• • Get information about data processing

5.2 Correction and Deletion Rights

• • Correct inaccurate data
• • Update outdated information
• • Delete personal data (right to be forgotten)
• • Restrict processing of certain data

5.3 Control Rights

• • Object to processing for specific purposes
• • Withdraw consent at any time
• • Manage communication preferences
• • File complaints with authorities

6.1 Types of Cookies

• • Essential cookies: Required for basic website functionality
• • Performance cookies: Help us understand website usage
• • Functional cookies: Remember preferences and settings
• • Marketing cookies: Used for relevant advertising

6.2 Cookie Control

You can control cookies through:

• • Browser settings to block or delete cookies
• • Cookie consent banner on our website
• • Account settings for tracking preferences
• • Opt-out tools from analytics providers

7.1 Retention Periods

• • Account data: While account is active + 2 years after closure
• • Transaction data: 7 years for audit purposes
• • System logs: 1 year for troubleshooting
• • Analytics data: 2 years in aggregated form

7.2 Automatic Deletion

We automatically delete:

• • Temporary data after processing completion
• • Backup data according to retention schedule
• • Data no longer needed
• • Data upon deletion request